REFUND POLICY

Return & Exchange Policy

Thank you for shopping with us! We are committed to providing high-quality products and services. If you are not satisfied with your purchase, please refer to the following return and exchange policy.

Return & Exchange Terms
7-Day Return & Exchange Service: You may request a return or exchange within 7 days of receiving your order if it meets the return conditions.
Return Conditions: Items must be in their original condition, unused, and in their original packaging to be eligible for return.
Customized & Sale Items: Unless there is a quality issue, customized and sale items are not eligible for return or exchange.
Return Shipping Costs: If the return is not due to a product defect or shipping damage, the buyer is responsible for the return shipping cost.
Shipping Damage Compensation
We take extra care to package our products securely. However, if your item is damaged during shipping, please contact us immediately, and we will take full responsibility for the compensation.

Return Process
Contact Customer Service: Reach out to us within 7 days of receiving your order and provide your order details.
Photo Proof: If the item has a quality issue or was damaged during shipping, please provide clear photos as proof.
Return the Item: Follow the instructions provided by our customer service team to ship the item back and share the tracking number.
Refund or Exchange: Once we receive and inspect the returned item, we will process your refund or exchange within 3-5 business days.
If you have any questions, feel free to contact our customer service team. We are happy to assist you!